In the May edition of the FACT Newsletter, we discuss the importance of customer centricity.

In today’s highly competitive business landscape, one principle that remains constant is the importance of being customer-centric. A customer-centric approach means putting our customers at the heart of everything we do, making their needs, preferences, and satisfaction our top priority. It is not just a buzzword; it is a strategic mindset that can drive our company’s success and foster long-term customer loyalty.